Shipping Information

For normal stocked items, orders placed before 4pm on a working day are dispatched the same day.

Orders placed after 4pm, at weekends, or on Irish public holidays are dispatched on the next working day.

We use a next-day delivery service within Ireland, however customers should allow 1–2 working days for delivery.

United Kingdom deliveries should generally be allowed 2–3 working days.

Ireland: €3.99

Delivery is free on selected items.

United Kingdom: €10

All orders are shipped in plain, discreet outer packaging.

All our vials are supplied in lyophilised (freeze-dried) form, which helps maintain stability during storage and transit.

Pens are prepared to order and are not stored pre-filled for extended periods. Each pen is freshly prepared once an order is placed.