Legal
Cancellation Information
Statutory right to cancel
Where a statutory right to cancel an online purchase applies under Irish or EU consumer law, customers may exercise that right by sending Emerald Labs a clear statement confirming the decision to cancel within the applicable statutory period.
Customers may use the model cancellation form below, although use of this exact form is not mandatory.
Model cancellation form
To: Emerald Labs
Email: support@emeraldlabs.online
I hereby give notice that I cancel my contract of sale for the following goods:
- Order number:
- Goods ordered:
- Date ordered:
- Date received:
- Customer name:
- Customer address:
- Signature (only if submitted on paper):
- Date:
The existence of this form does not create an additional voluntary returns policy.
Any statutory exceptions to the right of cancellation remain applicable.